AI-Powered Regulatory Assistant for Biotech
Client: Global biotechnology firm with late-phase oncology and rare disease trials
Challenge
Clinical documentation workflows were manual, inconsistent, and time-consuming. Teams needed AI support for protocol generation, CSR writing, and literature summarization.
Solution
- Designed a Retrieval-Augmented Generation (RAG) pipeline using OpenAI and Claude with secure sandboxing
- Embedded GenAI within a custom document management portal using React + Spring Boot
- Integrated Qdrant as the vector database with relevance tuning for regulatory domain ontologies
- Implemented custom prompt guards and output quality scoring using GPTEval + SME review
Impact
- 58% reduction in time to first draft for study protocols and investigator brochures
- Fully auditable AI outputs with traceable sources and embedded disclaimers
- Writer satisfaction increased significantly (based on internal CSAT surveys)
SIM Lifecycle Management Platform for Telecom
Client: Private wireless provider operating across smart city and industrial sites
Challenge
SIM provisioning for thousands of IoT and non-IoT devices was manual, error-prone, and lacked visibility.
Solution
- Built a Connectivity Management Platform (CMP) using Java, Spring Boot, Kafka, Redis, and Micrometer
- Enabled SIM state transitions (loaded, activated, deactivated, deleted) and lifecycle history audit
- Integrated OpenAPI 3.0 for API discoverability and fine-grained customer-level metrics
- Real-time metrics exposed via Prometheus and Grafana dashboards
Impact
- Reduced provisioning time from 2 hours to under 10 minutes per batch
- Provided per-site and per-customer usage breakdowns, enabling flexible billing models
- Platform now manages over 500K SIMs across 40+ private networks
GCP Migration for National Healthcare Network
Client: Major public health system in North America
Challenge
Legacy infrastructure limited agility and imposed security and scalability bottlenecks.
Solution
- Migrated over 120 workloads from on-premises VMs to GCP using Terraform and Google Cloud Deploy
- Designed a centralized identity federation model with SAML and SCIM provisioning
- Implemented custom compliance dashboard with real-time drift detection and audit trails
- Deployed log pipelines to BigQuery with Looker Studio visualizations
Impact
- Reduced infrastructure costs by 35% year over year
- Achieved SOC 2 Type II and HIPAA compliance within 6 months of go-live
- Enabled teams to self-serve infrastructure while maintaining guardrails
AI-Powered Retail Personalization Engine
Client: Large omnichannel retailer with 2,000+ store locations
Challenge
Static recommendation rules couldn't keep up with changing behavior patterns and real-time inventory.
Solution
- Designed a streaming personalization engine using Google Cloud Dataflow, Firestore, and Vertex AI
- Integrated customer profile enrichment and intent modeling based on event streams
- Built an edge-deployable rules engine for POS kiosks with offline fallbacks
- Implemented A/B test harness with performance analytics
Impact
- Increased cart conversion rate by 14% across key product categories
- Achieved under-200ms latency for real-time recommendations
- Delivered model transparency through built-in feature attribution dashboards
DevSecOps Enablement for Fintech Unicorn
Client: Fintech startup scaling globally with aggressive roadmap
Challenge
Security practices were inconsistent across teams; onboarding new services created risk exposure.
Solution
- Implemented CI/CD guardrails using GitHub Actions, OPA policies, and in-repo secrets scanning
- Centralized Terraform modules with versioned tagging and pre-approved inputs
- Built SBOM generation workflows with Grype + Cosign + Trivy
- Rolled out a golden image pipeline for hardened AMIs and container images
Impact
- Reduced security incidents during deployment by 92% in first quarter post-launch
- Maintained ISO 27001 and SOC 2 alignment despite 3x team growth
- Developers retained agility while meeting all infosec requirements